Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Year of publication: |
2011
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Authors: | Bhatnagar, Vishal ; Ranjan, Jayanthi ; Singh, Raghuvir |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 5.2011, 2, p. 171-201
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Subject: | Beziehungsmarketing | Relationship marketing | Mobile Business | Mobile business | Data Mining | Data mining | Rechnerbetrieb | Computer operations | Dienstleistungssektor | Service industry | Indien | India |
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