Reciprocity as a key stabilizing norm of interpersonal marketing relationships : scale development and validation
Year of publication: |
2009
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Authors: | Pervan, Simon J. ; Bove, Liliana L. ; Johnson, Lester W. |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 38.2009, 1, p. 60-70
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Subject: | Lieferantenmanagement | Supplier relationship management | Austauschtheorie | Social exchange theory | Messung | Measurement | Faktorenanalyse | Factor analysis |
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