Recording knowledge‐related activities in practice : Methodological bases and a method of knowledge auditing

Purpose – The paper seeks to offer a generalized methodology for knowledge auditing. The context of information and knowledge perspectives is established and knowledge auditing is located in an evolving context of information research and practice. Design/methodology/approach – A 15‐element inventory is developed which takes its design from business strategy and process and links it to the generalized cycle of information and communication activity. Findings – The elements are systematically reviewed in terms of a general aspect, a typical interpretation and a threshold to indicate the type of practical application and data representation associated with each element. Practical implications – The model is widely adaptable to different settings as a tool for business enterprises, organizations in different sectors and for use in communities of practice and learning/knowledge settings. Originality/value – This is an area of application where a more standard framework approach to information and knowledge auditing would be beneficial. The structure provides a working basis for further development.