Refinement of the technology readiness index scale: A replication and cross-validation in the self-service technology context
| Year of publication: |
2012
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|---|---|
| Authors: | Lin, Jiun-Sheng Chris ; Hsieh, Pei-Ling |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 23.2012, 1 (9.3.), p. 34-54
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