Relational co-ordination and stigma at work : how frontline employees compensate for failures in public health systems
Year of publication: |
2024
|
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Authors: | George, Gerard ; Chaturvedi, Sankalp ; Corbishley, Christopher ; Atun, Rifat A. |
Published in: |
Journal of management studies : JMS. - Oxford : Wiley-Blackwell, ISSN 1467-6486, ZDB-ID 1473770-X. - Vol. 61.2024, 3, p. 752-784
|
Subject: | co-ordination failure | extra-role behaviours | frontline employees | HIV | public health systems | public-private collaboration | relational co-ordination | service delivery | stigma | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | AIDS |
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