Relationship among loyalty, satisfaction and intention : the mediating role of trust
R. Lerbin, R. Aritonang
| Year of publication: |
März 2017
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|---|---|
| Authors: | Lerbin, R. ; Aritonang, R. |
| Published in: |
International journal of economic perspectives : IJEP. - Famagusta : Soc., ISSN 1307-1637, ZDB-ID 2464117-0. - Vol. 11.2017, 1, p. 1608-1620
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| Subject: | Intention | Trust | Loyalty | Satisfaction | Bank Services | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Arbeitszufriedenheit | Job satisfaction | Bank |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011764733