The Relationship Between TQM Practices and Quality Performance and the Role of Formal TQM Programs: An Australian Empirical Study - A lack of a formal TQM program does not mean TQM principles are not being practiced.
| Year of publication: |
2004
|
|---|---|
| Authors: | Prajogo, Daniel ; Brown, Alan |
| Published in: |
Quality management journal : QMJ. - Milwaukee, Wis. : ASQC, ISSN 1068-6967, ZDB-ID 12271081. - Vol. 11.2004, 4, p. 31-42
|