Reorganising the working time system of a call-centre with personnel-oriented simulation
Patricia Stock and Gert Zülch
| Year of publication: |
2005
|
|---|---|
| Authors: | Stock, Patricia ; Zülch, Gert |
| Published in: |
Integrating human aspects in production management : IFIP TC5/WG5.7 proceedings of the International Conference on Human Aspects in Production Management, 5 - 9 October 2003, Karlsruhe, Germany. - New York, NY : Springer, ISBN 0-387-23078-5. - 2005, p. 57-69
|
| Subject: | Simulation | Arbeitszeit | Working time | Theorie | Theory | Arbeitszeitgestaltung | Working time arrangement |
| Extent: | graph. Darst |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10002698797