Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis
Year of publication: |
2023
|
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Authors: | Zhang, Dianfeng ; Shen, Zifan ; Li, Yanlai |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 72.2023, p. 1-16
|
Subject: | Consumer requirement | Service optimization | Fresh product | Online retailing | Kano model | Latent dirichlet allocation | Online-Handel | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Electronic Commerce | E-commerce | Theorie | Theory |
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