Research and concepts - Towards joint value creation processes in professional services
| Year of publication: |
2001
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|---|---|
| Authors: | Hirvonen, Pauliina ; Helander, Nina |
| Published in: |
The TQM magazine : the international bi-monthly for total quality management. - Bradford : Emerald, ISSN 0954-478X, ZDB-ID 10941800. - Vol. 13.2001, 4, p. 281-291
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