RESEARCH ARTICLES - Understanding the Service Component of Application Service Provision: An Empirical Analysis of Satisfaction with ASP Services
| Year of publication: |
2003
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| Authors: | Susarla, Anjana ; Barua, Anitesh ; Whinston, Andrew B. |
| Published in: |
Management information systems : mis quarterly. - Minneapolis, Minn : Soc, ISSN 0276-7783, ZDB-ID 4050897. - Vol. 27.2003, 1, p. 91-124
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