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The Critical Importance of Construct Measurement Specification: A Response to Aguirre-Urreta and Marakas
Petter, Stacie, (2012)
Impact of User Satisfaction with Mandated CRM Use on Employee Service Quality
Po-An Hsieh, J J, (2012)
The critical importance of construct measurement specification : a response to Aguirre-Urreta and Marakas