Research methods : a concise introduction to research in management and business consultancy

Introduction -- Managing your development as a manager -- Introduction to research in management -- Management consultancy and research -- The consultancy research process -- An overview of data collection : approaches, methods, and techniques -- Data collection : secondary data -- Data collection : observational research -- Data collection : experimental, quasi-experimental, and action research -- Data collection : asking questions -- Analyzing data : nature and purpose -- Analyzing qualitative data -- Actioning research.