Extent: | XXXII, 368 S. |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Ratgeber ; Guidebook |
Language: | English |
Notes: | Previous ed.: 2005 Foreword: Conflict : an opportunity for leadership / by Warren Bennis Understand the culture and dynamics of conflict ; Listen empathetically and responsively ; Search beneath the surface for hidden meanings ; Acknowledge and reframe emotions ; Separate what matters from what gets in the way ; Solve problems paradoxically and creatively ; Learn from difficult behaviors ; Lead and coach for transformation ; Explore resistance and negotiate collaboratively ; Mediate and design systems for prevention. Erscheint: 01. Mai 2011 |
ISBN: | 978-0-470-92224-8 ; 0-470-92224-9 ; 978-1-118-01062-4 ; 978-1-118-01081-5 ; 978-1-118-01082-2 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013490340