Resource-based commitment to a customer-centered strategy
Year of publication: |
2023
|
---|---|
Authors: | Anderson, Mark ; Khan, Shahid ; Mashruwala, Raj ; Yu, Zhimin |
Published in: |
Advances in management accounting. - Bingley : Emerald, ZDB-ID 2401793-0. - Vol. 35.2023, p. 159-180
|
Subject: | Competitive advantage | Cost stickiness | Customer satisfaction | Earnings persistence | Resource-based advantage | SG&A cost behavior | Wettbewerbsvorteil | Ressourcenorientierter Ansatz | Resource-based view | Kundenzufriedenheit | Strategisches Management | Strategic management | Kostenmanagement | Cost management | Wettbewerbsstrategie | Competitive strategy |
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