Restaurant consumers repeat patronage : a service quality concern
Year of publication: |
2011
|
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Authors: | Barber, Nelson ; Goodman, Raymond J. ; Goh, Ben K. |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 30.2011, 2, p. 329-336
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Subject: | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Hygiene | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | USA | United States |
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