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The new Basel Capital Accord and SME financing : SMEs and the new rating culture
Ayadi, Rym, (2005)
Geschäftsbeziehungen zwischen Bank und Existenzgründer
Böhm, Anne, (1999)
Bankverhalten in Kreditbeziehungen
Machauer, Achim, (1999)
Self service in retail banking : developing and implementing a successful self-service strategy
Cavell, David, (2007)
Retail financial services: success through branch led-strategies
Cavell, David, (2008)
The branch is back : global case studies in 21st century banking success