Retailer service acceptance : simply adding a service to the offer portfolio or committing to marketing it
Year of publication: |
2019
|
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Authors: | Vaittinen, Eija ; Nenonen, Sanna ; Story, Vicky M. |
Published in: |
The international review of retail, distribution and consumer research. - London : Routledge, ISSN 1466-4402, ZDB-ID 1481049-9. - Vol. 29.2019, 2, p. 139-159
|
Subject: | Service adoption | servitization | supply chain | manufacturing | salesforce | Lieferkette | Supply chain | Einzelhandel | Retail trade | Leistungsbündel | Bundling strategy | Innovationsakzeptanz | Innovation adoption | Lieferantenmanagement | Supplier relationship management | Verkaufspersonal | Salespeople | Dienstleistungssektor | Service industry | Beziehungsmarketing | Relationship marketing | Dienstleistungsmarketing | Services marketing | Unternehmensdienstleistung | Business services |
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