Retaining or returning?: Some insights for a better understanding of return behaviour
| Year of publication: |
2013
|
|---|---|
| Authors: | Foscht, Thomas ; Ernstreiter, Karin ; III, Cesar Maloles ; Sinha, Indrajit ; Swoboda, Bernhard |
| Published in: |
International journal of retail & distribution management. - Bradford : Emerald, ISSN 0959-0552, ZDB-ID 10268844. - Vol. 41.2013, 2 (8.2.), p. 113-134
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