Return freight strategies and selling formats in e-commerce supply chain : the perspective of consumer fairness concerns and online shopping returns
Year of publication: |
2023
|
---|---|
Authors: | Zhao, Ying ; Guan, Zi-min ; Zhang, Jun |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 75.2023, p. 1-13
|
Subject: | Online shopping returns | Return-freight insurance | Consumer fairness concerncs | E-commerce supply chain | Selling format | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Lieferkette | Supply chain | Konsumentenverhalten | Consumer behaviour | Gerechtigkeit | Justice |
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