Returning mail-order goods : analyzing the relationship between the rate of returns and the associated costs
Year of publication: |
2015
|
---|---|
Authors: | Asdecker, Björn |
Published in: |
Logistics research. - Berlin : Springer, ISSN 1865-0368, ZDB-ID 2448348-5. - Vol. 8.2015, 1, p. 1-12
|
Subject: | Product returns | Mail-order business | Distance selling | Rate of returns | Product return costs |
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