Revisiting the effects of tourism and hospitality servicescapes on customers : a complexity approach
Spiros Gounaris, Kalliopi Chatzipanagiotou, Kalipso Karantinou, Christos D. Koritos
| Year of publication: |
2025
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|---|---|
| Authors: | Gounaris, Spiros ; Chatzipanagiotou, Kalliopi ; Karantinou, Kalipso ; Koritos, Christos D. |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 2001580-X. - Vol. 107.2025, Art.-No. 105068, p. 1-15
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| Subject: | Complexity approach | Customers | Restaurants | Servicescapes | Gastgewerbe | Hospitality industry | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Tourismuswirtschaft | Tourism industry | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Komplexe Systeme | Complex systems | Beziehungsmarketing | Relationship marketing | Dienstleistungsmanagement | Service management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2024.105068 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015334463