Revisiting the effects of tourism and hospitality servicescapes on customers : a complexity approach
Year of publication: |
2025
|
---|---|
Authors: | Gounaris, Spiros ; Chatzipanagiotou, Kalliopi ; Karantinou, Kalipso ; Koritos, Christos D. |
Subject: | Complexity approach | Customers | Restaurants | Servicescapes | Gastgewerbe | Hospitality industry | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Tourismuswirtschaft | Tourism industry | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Komplexe Systeme | Complex systems | Beziehungsmarketing | Relationship marketing | Dienstleistungsmanagement | Service management |
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