Risk due to insufficient retail service management considering satisfaction level for distributor and consumer
Mitali Sarkar, Baishakhi Ganguly, Himani Dem, Moumita Pramanik, Biswajit Sarkar, Nilkamal Bar, Sarla Pareek, Leopoldo Eduardo Cárdenas-Barrón
| Year of publication: |
2024
|
|---|---|
| Authors: | Sarkar, Mitali ; Ganguly, Baishakhi ; Dem, Himani ; Pramanik, Moumita ; Sarkar, Biswajit ; Bar, Nilkamal ; Pareek, Sarla ; Cárdenas-Barrón, Leopoldo Eduardo |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 81.2024, Art.-No. 103960, p. 1-18
|
| Subject: | Cap and trade policy | Consumer service | Pricing | Retail management | Supply chain management | Lieferkette | Supply chain | Einzelhandel | Retail trade | Dienstleistungsmanagement | Service management | Handelsmanagement | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2024.103960 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015117764