Role of alliance brand awareness on customer's behavioural response and satisfaction : case of "sky team" global airline alliance
Ali Mohammad Kassir
Year of publication: |
2024
|
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Authors: | Kassir, Ali Mohammad |
Published in: |
EuroMed journal of management : EMJM. - Olney, Bucks : Inderscience, ISSN 2055-1711, ZDB-ID 2844407-3. - Vol. 6.2024, 1, p. 72-99
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Subject: | airline | alliance | brand | loyalty | marketing | quality | risk | satisfaction | service | willing to pay | willing to recommend | Fluggesellschaft | Airline | Strategische Allianz | Strategic alliance | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Beziehungsmarketing | Relationship marketing | Luftverkehr | Air transport | Dienstleistungsqualität | Service quality |
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