Satisfaction as a predictor of future performance: A replication
| Year of publication: |
2013
|
|---|---|
| Authors: | van Doorn, Jenny ; Leeflang, Peter S.H. ; Tijs, Marleen |
| Published in: |
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy. - Amsterdam : Elsevier, ISSN 0167-8116, ZDB-ID 6226917. - Vol. 30.2013, 3, p. 314-318
|