Satisfaction (mis)pricing revisited : real? Really big?
Year of publication: |
September 2016
|
---|---|
Authors: | Bharadwaj, Sundar G. ; Mitra, Debanjan |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 80.2016, 5, p. 116-121
|
Subject: | customer satisfaction | mispricing anomaly | marketing-finance interface | intangibles | asset pricing | Kundenzufriedenheit | Customer satisfaction | Börsenkurs | Share price | Immaterielle Werte | Intangible assets | CAPM |
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