Satisfaction of individual mobile phone users in Spain

Covadonga Gijón; Teresa Garín-Muñoz; Teodosio Pérez-Amaral; Rafael López-Zorzano

Year of publication:	2013
Authors:	Gijón, Covadonga ; Garín-Muñoz, Teresa ; Pérez Amaral, Teodosio ; López-Zorzano, Rafael
Published in:	Telecommunications policy : the international journal of digital economy, data sciences and new media. - Amsterdam : Elsevier Science, ISSN 0308-5961, ZDB-ID 752275-7. - Vol. 37.2013, 10, p. 940-954
Subject:	Consumer satisfaction \| Mobile phones \| Residential consumers \| Survey data \| Econometric models \| Mobiltelefon \| Mobile phone \| Spanien \| Spain \| Konsumentenverhalten \| Consumer behaviour \| Kundenzufriedenheit \| Customer satisfaction \| Mobilkommunikation \| Mobile communications \| Zufriedenheit \| Satisfaction

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