Satisfaction to stay, regret to switch : understanding post-adoption regret in choosing competing technologies when herding
Year of publication: |
2023
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Authors: | Zou, Haiyun ; Sun, Heshan ; Fang, Yulin |
Published in: |
Information systems research : ISR. - Linthicum, Md. : INFORMS, ISSN 1526-5536, ZDB-ID 2027203-0. - Vol. 34.2023, 4, p. 1455-1475
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Subject: | competing technologies | herding in technology adoption | longitudinal study | post-adoption | regret | switch | Herdenverhalten | Herding | Innovationsdiffusion | Innovation diffusion | Entscheidung unter Unsicherheit | Decision under uncertainty | Technologiewahl | Technology choice | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction | Technischer Fortschritt | Technological change | Konsumentenverhalten | Consumer behaviour |
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