Do satisfied tourists really intend to come back? : three concerns with empirical studies of the link between satisfaction and behavioral intention
Sara Dolnicar, Tim Coltman, and Rajeev Sharma
| Year of publication: |
2015
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|---|---|
| Authors: | Dolnicar, Sara ; Coltman, Tim ; Sharma, Rajeev |
| Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 54.2015, 2, p. 152-178
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| Subject: | satisfaction | behavioral intentions | causality | operationalization | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010484825