Scale development of perceived eTrust in the hotel industry : the perspective of Internet users
Year of publication: |
2014
|
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Authors: | Wang, Liang ; Law, Rob ; Hung, Kam ; Denizci Guillet, Basak |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 43.2014, p. 35-46
|
Subject: | eTrust | Scale development | Hotel websites | Internet users | Hotellerie | Hotel industry | Website | Internet | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
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