Scaling and comparison of fluid limits of queues applied to call centers with time-varying parameters
| Year of publication: |
2004
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|---|---|
| Authors: | Jiménez, Tania ; Koole, Ger |
| Published in: |
OR spectrum : quantitative approaches in management. - Berlin : Springer, ISSN 0171-6468, ZDB-ID 20738857. - Vol. 26.2004, 3, p. 413-422
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