Scheduling Flexible Servers with Convex Delay Costs in Many-Server Service Systems
Year of publication: |
2009
|
---|---|
Authors: | Gurvich, Itay ; Whitt, Ward |
Published in: |
Manufacturing & Service Operations Management. - Institute for Operations Research and the Management Sciences - INFORMS, ISSN 1523-4614. - Vol. 11.2009, 2, p. 237-253
|
Publisher: |
Institute for Operations Research and the Management Sciences - INFORMS |
Subject: | queues | many-server queues | heavy-traffic limits for queues | service systems | cost minimization in many-server queues | skill-based routing | generalized-c\mu rule | queue-and-idleness-ratio control |
-
A Staffing Algorithm for Call Centers with Skill-Based Routing
Wallace, Rodney B., (2005)
-
Service Interruptions in Large-Scale Service Systems
Pang, Guodong, (2009)
-
Responding to Unexpected Overloads in Large-Scale Service Systems
Perry, Ohad, (2009)
- More ...
-
Scheduling flexible servers with convex delay costs in many-server service systems
Gurvich, Itay, (2009)
-
Queue-and-Idleness-Ratio Controls in Many-Server Service Systems
Gurvich, Itay, (2009)
-
Queue-and-idleness-ratio controls in many-server service systems
Gurvich, Itay, (2009)
- More ...