Semi-intelligent quality? An introduction to using computers to resolve quality problems in the motor trade
| Year of publication: |
1997
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|---|---|
| Authors: | Willoughby, Stephen C. ; Wilson, D.K. |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 7.1997, 1, p. 50-57
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