Service case scheduling: An exploratory description and recommendations for solution
| Year of publication: |
2004
|
|---|---|
| Authors: | Jr, Jacob V.Simons ; Russell, Gregory R. ; Kraus, Mark E. |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 15.2004, 3-4, p. 385-399
|