Service Design and Learning Experience Development in Higher Education

Our case study presents a Service Design (SD) development project and its results from a Hungarian private university to improve student learning experience (Lx). It aims to assess the applicability, success criteria and challenges of the SD methodology in the chosen higher education institution.

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Year of publication:	2021
Authors:	Fazekas, Nóra ; Kiss, Norbert ; Baráth, Tibor
Subject:	Management \| business policy \| business strategy \| Service management

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Type of publication:	Article
Type of publication (narrower categories):	Congress Report
Language:	English
Notes:	Fazekas, Nóra, Kiss, Norbert orcid:0000-0001-9611-2215 and Baráth, Tibor (2021) Service Design and Learning Experience Development in Higher Education. In: XXIX International RESER Conference: “Services and future of the workforce”, Jan 21-22, 2021. (Unpublished)
Source:	BASE

Persistent link: https://www.econbiz.de/10012595417