Service development success: a contingent approach by knowledge strategy
| Year of publication: |
2010
|
|---|---|
| Authors: | Storey, Chris ; Hull, Frank M. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 21.2010, 2 (1.1.), p. 140-162
|