Service level agreements for web hosting systems
Year of publication: |
2005
|
---|---|
Authors: | King, Alan J. ; Squillante, Mark S. |
Published in: |
Handbook of integrated risk management for e-business : measuring, modeling, and managing risk. - Boca Raton, Fla. : Ross, ISBN 1-932159-07-X. - 2005, p. 193-211
|
Subject: | Informationsmanagement | Information management | Dienstleistungsqualität | Service quality | Digitale Plattform | Digital platform |
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