Service productivity in IT : a network efficiency measure with application to communication systems
Adeyemi Abel Ajibesin, Neco Ventura, H. Anthony Chan, and Alexandru Murgu
| Year of publication: |
2014
|
|---|---|
| Authors: | Ajibesin, Adeyemi Abel ; Ventura, Neco ; Chan, H. Anthony ; Murgu, Alexandru |
| Published in: |
Managing service productivity : using frontier efficiency methodologies and multicriteria decision making for improving service performance. - Berlin, Heidelberg [u.a.] : Springer, ISBN 978-3-662-43436-9. - 2014, p. 241-261
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| Subject: | Informationssystem | Information system | IKT-Sektor | ICT industry | Technische Effizienz | Technical efficiency | Data-Envelopment-Analyse | Data envelopment analysis |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010396539