Service quality and behavioural intentions in broadband services selection
Year of publication: |
2014
|
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Authors: | Muhammad Sabbir Rahman ; Aziz, Md. Nusrate |
Published in: |
Marketing intelligence & planning. - Bingley : Emerald Group Publishing Limited, ISSN 0263-4503, ZDB-ID 83207-8. - Vol. 32.2014, 4, p. 455-474
|
Subject: | Buying intention | Experience economy | Broadband operator selection | Consumers' perception | Technical and functional quality | Young consumers' | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Breitbandkommunikation | Broadband communications | Kundenzufriedenheit | Customer satisfaction | Jugendliche | Youth | Produktqualität | Product quality | Verbrauchereinstellung | Consumer attitudes |
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