Service quality and discretionary collaborative behaviour intentions: the moderating effect of personality
| Year of publication: |
2006
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|---|---|
| Authors: | Tat, Huam Hon ; Jantan, Muhamad |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 21933765. - Vol. 1.2006, 3, p. 290-305
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