Service quality and store design in retail competitiveness
Sílvia Faria and João M.S. Carvalho and Vera Teixeira Vale
| Year of publication: |
2022
|
|---|---|
| Authors: | Faria, Sílvia ; Carvalho, João M. S. ; Vale, Vera Teixeira |
| Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 50.2022, 13, p. 184-199
|
| Subject: | Commitment | Consumer satisfaction | Design | Retail | Service quality | Stores and supermarkets | Dienstleistungsqualität | Lebensmitteleinzelhandel | Food retailing | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Ladengestaltung | Store design | Beziehungsmarketing | Relationship marketing | Wettbewerb | Competition |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJRDM-01-2022-0005 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013552654