Service quality, perceived value, and citizens' continuous-use intention regarding e-government : empirical evidence from China
Yan Li, Huping Shang
| Year of publication: |
2020
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| Authors: | Li, Yan ; Shang, Huping |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 57.2020, 3, p. 1-15
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| Subject: | Citizens’ continuous-use intention | e-government | Government websites | Perceived value | Service quality | Dienstleistungsqualität | E-Government | E-government | China | Kundenzufriedenheit | Customer satisfaction | Website | Öffentliche Dienstleistung | Public services | Bürgerbeteiligung | Public participation | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption | Öffentliche Verwaltung | Public administration |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2019.103197 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012249146