Service selecting approach based on domain-specified "quality of service" model and its application in logistics
Year of publication: |
2012
|
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Authors: | Huang, Biqing ; Wang, Ting ; Xue, Xiao |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 32.2012, 9, p. 1571-1588
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Subject: | Dienstleistungsqualität | Service quality | Digitale Dienste | Web-based service | IT-gestützte Logistik | Computer-aided logistics | AHP-Verfahren | AHP approach |
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