Service, services and products: rethinking operations strategy
Year of publication: |
2009
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Authors: | Spring, Martin ; Araujo, Luis |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 29.2009, 5, p. 444-467
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