Service transition strategies in manufacturing : implications for firm risk
Year of publication: |
May 2016
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Authors: | Josephson, Brett W. ; Johnson, Jean L. ; Mariadoss, Babu John ; Cullen, John B. |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 19.2016, 2, p. 142-157
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Subject: | idiosyncratic risk | service transition | commoditization | behavioral theory of the firm | service infusion | Theorie der Unternehmung | Theory of the firm | Dienstleistungssektor | Service industry | Risiko | Risk | Leistungsbündel | Bundling strategy | Industrie | Manufacturing industries |
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