Service validity and service reliability of search, experience and credence services: A scenario study
| Year of publication: |
2006
|
|---|---|
| Authors: | Galetzka, Mirjam ; Verhoeven, Joost W.M. ; Pruyn, Ad Th H. |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 17.2006, 3, p. 271-283
|