Service worker burnout and turnover intentions : roles of person-job fit, servant leadership, and customer orientation
Alan D. Smith
| Year of publication: |
2011
|
|---|---|
| Authors: | Babakus, Emin ; Yavas, Ugur ; Ashill, Nicholas J. |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 32.2011, 1, p. 17-31
|
| Subject: | Bankberufe | Bank employees | Burnout | Arbeitsplatzwechsel | Job changing | Beziehungsmarketing | Relationship marketing | Führungsstil | Leadership style | Neuseeland | New Zealand |
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