Servitization of the manufacturing firm : exploring the operations practices and technologies that deliver advanced services
Year of publication: |
2014
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Authors: | Baines, Tim ; Lightfoot, Howard |
Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 34.2014, 1, p. 2-35
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Subject: | Case study | Servitization | Product-service systems | Operations | Service delivery systems | Leistungsbündel | Bundling strategy | Industrie | Manufacturing industries | Dienstleistungssektor | Service industry |
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