Servitization through outcome-based contract : a systems perspective from the defence industry
Luciano Batista, Simon Davis-Poynter, Irene Ng, Roger Maull
| Year of publication: |
October 2017
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|---|---|
| Authors: | Batista, Luciano ; Davis-Poynter, Simon ; Ng, Irene ; Maull, Roger |
| Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 192.2017, p. 133-143
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| Subject: | Servitization | Outcome-based service | Complex services | Viable service systems | Rüstungsindustrie | Defence industry | Leistungsbündel | Bundling strategy | Unternehmensdienstleistung | Business services | Dienstleistungsqualität | Service quality | Lieferantenmanagement | Supplier relationship management | Dienstleistung | Services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijpe.2016.12.005 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011782331