Shopping in downtown : the effect of urban environment on service quality perception and behavioural intentions
Alessandro De Nisco; Gary Warnaby
| Year of publication: |
2013
|
|---|---|
| Authors: | De Nisco, Alessandro ; Warnaby, Gary |
| Published in: |
International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 41.2013, 9, p. 654-670
|
| Subject: | Urban design | Urban space | Urban environment | Shopping street | Retail atmospherics | Urban marketing | Retail environment | Service quality | Customer services quality | Town centre management | Retail agglomeration | Business improvement districts | Dienstleistungsqualität | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Einkaufszentrum | Shopping center | Kundenzufriedenheit | Customer satisfaction | Innenstadt | Central city | Nachhaltige Stadtentwicklung | Sustainable urban development | Kundenservice | Customer service | Stadtentwicklung | Urban development |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009788898